What if the product is defective or misprinted?
All our products go through strict quality checks before dispatch. However, if you receive a defective or misprinted product, please email us images of the product at support@bulletrose.com.
We will arrange a replacement at no extra cost.
Is paying online secure?
Yes, your payment is completely secure. We use Razorpay Payment Gateway, which is one of the most trusted and widely used payment gateways in India.
How will I know if my order is shipped?
We provide regular updates via:
- SMS / WhatsApp
You will be notified once your order is shipped and out for delivery.
Which courier companies do you use?
We ship orders through reliable courier partners such as:
- Delhivery
- FedEx
- India Speed Post
How long does delivery take?
- Orders are dispatched within 48 hours
- Delivery time depends on your location
- Since we ship from Tamil Nadu, delivery usually takes 3–5 working days after dispatch
What if the package is lost in transit?
In case your package is lost during transit, we will re-ship your order at no additional cost.