Exchange and Return Policy

We at bobuti strive to give you a quality product of your choice. However, if you are not happy with the order that you have received for any reason, you can mail us at support@bulletrose.com.

If a defective or misprinted product reaches you, we will replace it at no additional charges. You just have to share images of the product at support@bulletrose.com.

Once the returned item(s) are received back, they will be checked and we will issue credits or a discount coupon code for your bobuti website account for the value of the products returned. A return handling charge of Rs. 50 per product will be applied, except in the case of a wrong or defective product sent.

Please do not send multiple emails for the same query as it may cause confusion while providing proper resolution. Kindly use a single email thread for your queries.

Please allow us 4–6 working hours to reply to your email and provide a proper resolution.

Items must be unused and returned within 7 days of delivery.

What if my pincode is not supported for Reverse Pickups?

We request you to self-ship the product to us. We will credit your bobuti account with credits worth Rs.100 or provide a one-time discount coupon in lieu of shipping costs, in case you received a wrong or defective product.